(UPDATE)
03.23.22
With Expeditors’ business continuity plan governing our operations, it is gratifying to acknowledge that all our core systems are either now online or are expected to be online by the end of the week. Our EDI and API connectivity and engagement with customers and service providers will further progress through the end of March. We recognize there is still much work to be done before we fully return to normal operations.
We remain grateful for the loyalty, support, and reassurance of our employees, customers, and external partners (including service providers, carriers, law enforcement, regulatory agencies, and commercial cybersecurity experts).
03.13.2022 - 6.46pm
We continue to make further meaningful restoration and related progress with our business continuity plan coordinating our operations. Our enterprise brokerage, transportation, and accounting systems are online and are being integrated into our global operations. EDI connectivity is beginning to come online with order management, distribution, external portals, and other systems to follow. Systems resumption will continue to expand this week, and into the next few weeks barring unforeseen circumstances.
Our cooperation with law enforcement and collaboration with private sector security organizations continues in an effort to prevent future attacks.
We are overwhelmed by the perseverance and encouragement throughout and beyond our network.
03.06.2022
Our response teams have made meaningful progress in restoration efforts after our recent cyber-attack. While at present we are operating within our business continuity plan, Expeditors anticipates our enterprise brokerage system will begin to come online this week, allowing our employees to support our clients using this system.
We are working to bring additional enterprise systems online and continue to operate on backup systems. EDI/API connectivity, transportation, accounting, and systems adjacent to brokerage, such as distribution, order management, and other related solutions, will be the next to come back online. Absent unforeseen circumstances, we currently expect that system resumption will continue this week and into the next few weeks ahead.
Our work with law enforcement and private sector security organizations to help protect ourselves and others is ongoing.
Expeditors deeply appreciates the patience and steadfast support of our employees, customers, service providers, and other partners.
02.28.2022 - 5:39pm
Expeditors is making progress in returning to normal operations. Our teams continue to work around the clock to deploy robust immediate and longer-term solutions, in keeping with our business continuity plans, to restore our systems as soon as possible. We are now handling shipments and providing services across most products and expanding recovery across our locations. We recognize the challenges this incident has created within supply chains. Expeditors greatly appreciates the patience of our customers and service providers, and can assure you that we share the urgency of making our services available in a timely manner.
02.27.2022 - 3:11pm
Expeditors is currently operating within our global business continuity plan. Our global operations teams are working diligently to deploy backup procedures and many different solutions to continue to support our customers and stakeholders. Our cybersecurity and technology teams are actively working to address the situation. We appreciate the commitment of our customers and service providers. Additional updates will be shared as the situation evolves.
02.26.2022 - 2:50pm
Expeditors is operating within our global business continuity plan. Our global operations teams are working diligently to deploy backup procedures and many different solutions to continue to support our customers and stakeholders. Our cybersecurity and technology teams are actively working to address the situation. Additional updates will be shared as the situation evolves.
02.25.2022 - 12:50pm
Expeditors continues to operate within our global business continuity plan. Our employees are focused on deploying backup procedures and solutions to support our customers and stakeholders. Our cybersecurity and technology teams are diligently working to address the situation. Additional updates will be shared as the situation evolves.
02.24.2022 - 3:04p
We appreciate the continued patience and collaborative efforts of our customers, employees and service providers during this time. The Expeditors network is operating under our global business continuity plan. Our partners across the industry continue to provide exceptional support as we navigate this situation. Our cybersecurity and technology teams are working with urgency on the situation. Further communications will be shared as the situation evolves.
02.23.2022 - 2:34pm
Expeditors continues to operate within our global business continuity plan. We appreciate the overwhelming support from our customers, employees, service providers and key stakeholders. Our employees are focused on deploying backup procedures and solutions during this time. Our cybersecurity and technology teams and partners are diligently working on the evolving situation. We appreciate everyone's patience as we work through this together.
02.22.2022 - 1:00pm
The Expeditors network is operating under our global business continuity plan. Our employees continue to leverage backup procedures and alternative solutions to support our customers and stakeholders. Cybersecurity and Information Technology experts and partners are focused on remediation efforts across our systems. We appreciate everyone's support and collaboration. Additional updates will follow as the situation evolves.
02.21.2022 - 1:43pm
Expeditors’ global network continues to work diligently through our crisis management and business continuity response plans. We appreciate the immediate support and collaboration from our customers, employees, service providers and other key stakeholders. Our global operations continue to be impacted. We are working with urgency to support ongoing business needs. Further communications will be shared as the situation continues to evolve.
02.20.22 - 12:49pm
Expeditors is currently managing a global systems downtime due to a targeted cyber-attack. We are working with global cybersecurity experts to manage through the situation. Our global operations will be impacted throughout the incident, and we are working urgently to resolve. Systems may be unavailable during this time, as we assess and stabilize, the safety of our global environment, backup procedures are being implemented. Further communications will be sent as the situation evolves.